Shipping policy
Shipping Policy
We work hard to get your order packaged and on its way as quickly as possible. Please review the information below regarding order processing and shipping times.
Order Processing & Handling
Most orders are processed, packaged, and prepared for shipment within 3–5 business days. Processing times may vary depending on current order volume, promotions, product launches, or other circumstances that may temporarily increase demand.
The 3–5 business day processing period refers to the time it takes for us to prepare your order and have it picked up by the shipping carrier. This does not include the carrier's transit time.
Shipping & Transit Times
Once your order has been picked up by the carrier, the estimated transit time displayed at checkout is provided by the shipping carrier and is only an estimate, not a guaranteed delivery timeframe.
Actual delivery times may vary due to factors outside of our control, including carrier delays, weather, holidays, service disruptions, incorrect or incomplete shipping information, and other unforeseen circumstances.
All shipping and processing estimates are based on business days, not calendar days. Business days generally exclude Saturdays, Sundays, and major holidays.
Important Shipping Information
Please keep the following in mind when placing your order:
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Orders typically require 3–5 business days to be processed and handed over to the carrier.
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The shipping time shown at checkout begins after your order has been picked up by the carrier.
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Carrier transit times shown at checkout are estimates only and are not guaranteed.
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Shipping estimates are calculated using business days, not calendar days.
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Once an order has been transferred to the carrier, delays caused by the carrier are outside of our control.
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Please make sure your shipping address is complete and accurate when placing your order. We are not responsible for delays or additional costs resulting from incorrect or incomplete shipping information.
Carrier Delays
While we do everything we can to ship orders promptly, we cannot guarantee delivery dates once an order is in the possession of the shipping carrier. If your package is delayed in transit, please refer to the tracking information provided with your order and contact the carrier directly for the most current status.
If you have questions about the status of your order or believe there may be an issue with your shipment, please contact us and we will be happy to assist you.
Thank you for your business and for your patience while we work to get your order to you as quickly as possible.